PetSafe Vibration Remote Dog Training Collar

Troubleshooting

My pet does not respond when I press a button.

• Make sure the Receiver Collar has been turned on.
• If your range has reduced from the first time you used the Remote Trainer, the battery(s) may be low in either the Handheld Remote or Receiver Collar.
• Many factors can impact the amount of range you have with the Remote Trainer. For a list of these factors, see “How the System Works”.
• Increase the Vibration Level. Refer to “Find the Best Vibration Level For Your Pet” for more information.
• Make sure the Receiver Collar’s Vibration Points are placed snugly against your pet’s skin. Refer to “Fit the Receiver Collar” for more information.

The Receiver Collar will not turn on.

• Check that one (1) 3-volt (CR2) battery has been installed properly. See “To Insert and Remove the Battery.”

  The Receiver Collar is not responding to the Handheld Remote.

• Verify the Receiver Collar is on.
• If the LED does not come on when a button is pressed on the Handheld Remote, ensure that the batteries are inserted properly.
• If the first two solutions did not resolve your problem, see “To Pair the Handheld Remote and the Receiver Collar.”

Is the Vibration safe for my pet?

While the Vibration is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results.

How old does my pet have to be before using the PetSafe® Vibration Remote Trainer?

Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay”. Pets should be at least 6 months old before using the Trainer.

Once my pet is trained and has been obeying my commands, will he have to continue to wear the Receiver Collar?

Probably not. You may need to reinforce training with the Receiver Collar from time to time.

Will I get exactly 100 yards of range with the Remote Trainer?

The range of the Vibration Remote Trainer will vary according to terrain, weather, vegetation, as well as transmission from
other radio devices. See “How the System Works” for tips on maximizing your range.

How long can I continuously deliver Vibration to my pet?

The maximum amount of time you can press the Vibration Button and deliver Vibration to your pet continuously is 10 seconds. After this, the Handheld Remote will time-out, and the Vibration Button must be released and pressed again.